How to Show or Hide Fields with Conditional Logic in Gravity Forms

Did you know you can show or hide specific fields based on user input in your form?

If you’re using Gravity Forms on your website, you are probably aware of its power to create complex forms. But did you know that you can also use Gravity Forms to show or hide specific fields based on user input? That’s where conditional logic comes in.

Hiding or showing fields can be helpful in setting up a correct workflow for your users when submitting form data. It allows you to only show relevant fields depending on what your users are filling in.

In this article, we will explore the step-by-step process of implementing conditional logic in Gravity Forms.

At the end of the tutorial, you will be in a position to create intuitive and user-friendly forms that deliver better results. So let’s dive in and unlock the potential of conditional logic in Gravity Forms.

When to use Logical Conditional in Gravity Forms

Let us look at some of the examples when you may need to implement conditional logic in your forms.

• A Contact Form with Multiple Departments: Imagine you have a contact form for a company with different departments (Sales, Support, Billing). You can use conditional logic to show a dropdown menu for department selection. When a user selects a department, the form will display the relevant to that department (e.g., Sales might have a “Sales Inquiry” field while Support has a “Technical Issue” field).
• Event Registration Form: For an event registration form, you may have different registration options (e.g., Attendee, Speaker, Sponsor). Using conditional logic, you can display custom fields and questions specific to each type of registration. This creates a tailored experience for each user.
• Survey or Quiz Form: Another example is a survey or quiz form. You can show follow-up questions based on the user’s previous answers. For example, if a user selects “Yes” to a question like “Do you want a dinner reservation?.” You can display additional questions on their preferred dinner time. If they select “No,” you can hide the dinner time file from your form.

With conditional logic, you can create a personalised and dynamic form that guides respondents through a seamless journey.

Video : How to Show or Hide Fields with Conditional Logic in Gravity Forms

Here is a video on How to use conditional logic in gravity forms.

Steps: Using Conditional Logic to Hide or Show Fields in Gravity Forms

You can follow these steps to show or hide content with Advanced Logic in Gravity Forms.

1. Go to Gravity Forms > Forms and select the form to which you want to add conditional logic.
2. Click on the Edit tab.

3. Select the field we are going to apply the conditional logic.

In this example, we will apply the conditional logic to the Dinner Times field(marked green in the image below).

This field will appear or disappear depending on the user’s answer to the previous question – Would you like a dinner reservation? (marked red in the image below).

4. Go to Field Settings and scroll down to the Conditional Logic section.

Go to the settings of the Dinner Times field and proceed to the conditional logic configuration.

Setting up the Advanced logic

5. To set the conditional logic, follow these steps;
   • Firstly, turn on the Conditional Logic switch button to activate the feature on the field.
   • Secondly, set the condition under which you will show or hide the field. In this example, we will set the Dinner Times field to Show if All the conditions are passed. Now, let us set one conditional in the next step.
   • To set the condition, you must first identify the field whose response will determine if the Dinner Times field displays. In this tutorial, we have already identified the Would you like a dinner reservation? – field for this purpose (check step 3 in the image below).
   • To complete the logical condition, set a value under which the condition will be considered to be true. For this example, if the response to the “Would you like a dinner reservation?” field is Yes, then we will show the Dinner Times field.
   • If the “Would you like a dinner reservation?” field records a response of ‘No’, then the Dinner Times field will remain hidden.

6. Save changes

Click the Save Form button at the right-hand top of the page to save your changes.

7. Test the form

Test different scenarios on your form to ensure the conditional logic works correctly.

Extra tips on conditional logic

Here are some additional things to keep in mind:

• Conditional logic can also be used to show or hide other form content such as form sections, page breaks and messages.
• You can apply multiple conditions to create complex rules to show or hide form content.
• You can only use either the ALL or ANY operator to set a display or hide a field. The ALL tests if all the conditions are meant and ANY test if any of the conditions are meant.

Final thoughts

With the steps shared in this article, you can now use Gravity Forms’ conditional logic to display or hide fields based on the user’s input.

No more cluttered or overwhelming forms! You can now streamline the form-filling process to create a tailored user experience and collect relevant information efficiently.

At MRK WP, we offer support for Gravity Forms support as part of our WordPress Care Plan service. We can help you set up advanced logic on your website forms. Reach out to us if you need our assistance on this.

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